Layered Unified Neural Assistant
Introducing Luna
Luna picks up every call your business can't. It understands what the caller needs, answers questions using your website information, checks availability, creates bookings when supported, and sends summaries straight to your phone, all without replacing your team.
Hear Luna
Listen to a real conversation powered by Luna - your always-present, always-polite voice assistant.
Understands intention
Learns your style, responds naturally, and guides clients without friction.
Smart booking logic
Verifies availability and context before confirming a slot.
Graceful handovers
When a human should step in, LUNA wraps up and hands of to the respective human.
Luna acts as your safety net, stepping in instantly during busy moments, and stepping back as soon as you're available.
Focus on the person in front of you. Luna answers new callers, handles the basics, and makes sure no opportunity slips through.
No more voicemail chains or missed clients. Luna greets the next caller with clarity and handles their request.
Capture bookings and leads while you rest. Set rules for evenings, weekends, and holidays.
When the phone won't stop ringing, Luna scales instantly - answering every call so your team doesn't get overwhelmed.
Luna handles repetitive calls with natural, human-friendly dialogue - answering questions, booking appointments, and capturing details so your team can stay present with people in front of you.
Understands context, tone, and intent,no menus, no scripts, no robotic trees.
Hours, pricing, services, location, and common questions pulled directly from your website.
Instantly confirms open slots or busy periods based on your calendar or booking system.
Full scheduling flows when your booking system supports it - fast, accurate, and seamless.
Works with major calendars and booking tools: Google Calendar, Outlook, Cal.com, and more.
Smooth, respectful flows for changes - without the frustration of back-and-forth calls.
Name, number, intent, and message - neatly packaged for your CRM, inbox, or SMS.
Escalates instantly via SMS, WhatsApp, Telegram, or direct call when something requires human attention.
Pulls accurate directions, landmarks, and guidance straight from your website.
Clear, real-time insights into caller intent, outcomes, sentiment, and engagement - all in one place.
Understands and responds in multiple languages, making Luna accessible to diverse communities.
Most small businesses lose 10-40% of potential bookings simply because they can't get to the phone fast enough. Luna protects those moments with a calm, intelligent receptionist that supports your team - not replaces them.
Every call gets a helpful response - even when you're serving someone face-to-face. No more missed calls, full mailboxes, or lost opportunities.
Luna handles the repetitive questions so you can focus on the work that matters.
You stay present with clients. Luna handles the rest..
Warm, natural conversation that reflects your brand tone. Not a robot. No rigid menus. Just helpful, human-sounding dialogue.
As call volume increases - peak season, promotions, walk-ins - Luna scales instantly. No extra hires. No extra stress. Just dependable coverage.
We design LUNA to quietly handle routine moments so your team can stay present during the meaningful ones. Less context switching means calmer days, more attentive service, and space to scale intentionally.
Human-first design
Assistive, not replacement
We don't replace your receptionist or automate away the heart of your business. We simply step in when you can't - so no customer is left unheard.
We design Luna with intentional boundaries so humans stay in control:
Start simple, then unlock advanced routing and full scheduling as your business grows - with a human-in-the-loop experience at every tier.
Warm handoff + essential answering
For teams who want AI to handle the basics without changing how they work.
Smart routing + elevated coverage
Ideal for teams needing intelligent call handling beyond basic Q&A.
Full-service bookings + all Luna features
For businesses ready to automate their entire call journey.
Contact for pricing details
Tell us about your call volume and handoff needs—we’ll share a tailored quote for each tier.
Clarity before you get started.
No. It's a support system. Luna steps in only when your team can't answer.
Yes, when your scheduling system supports it. It can also reschedule or cancel per your rules.
Via SMS, WhatsApp, Telegram, or direct call with a short summary and the caller's details.
Privacy-first by design. Data is handled responsibly and kept within secure flows.
Luna is language-aware and can be configured for the languages your customers use.
Engineers with many years in data science, AI/ML, and software engineering - building robust, reliable, and scalable voice systems.
At LUNA, our strength lies in our people. Our engineers have spent years building real-world systems across AI, machine learning, and production-grade software. They blend research-level curiosity with battle-tested engineering, so every interaction with Luna feels effortless on the surface and meticulously engineered beneath it.
We architect voice experiences that are not just cutting-edge, but dependable: systems that stay calm under peak load, adapt as your business grows, and protect the trust you've built with every customer.
Experience
8 yrs
Combined expertise across AI, data, and voice systems.
Focus
Production-grade
Systems designed to be stable, observable, and secure.
Approach
Human-first
Every decision balances intelligence with human warmth.
Tell us about your business and we'll show you how voice fits - no forms, just a human conversation.
Location: South Africa, Cape Town
Phone: +27 79 241 9460